FAQs
Your Questions, Answered
Everything You Need to Know About Township's Services and Solutions
FAQs
We offer janitorial services for a wide range of facilities, including office buildings, medical facilities, educational institutions, retail spaces, industrial sites, and more. Our team is equipped to handle the specific needs of each type of building.
We maintain high-quality standards through regular inspections, client feedback, and ongoing training for our staff. Our supervisors conduct routine checks to ensure all cleaning tasks meet our standards, and we encourage open communication with our clients to address any concerns promptly.
Yes, we prioritize using eco-friendly cleaning products that are effective yet safe for both people and the environment. Our commitment to sustainability includes using products that meet green certification standards whenever possible.
Absolutely! We understand that every client has unique needs, so we offer flexible scheduling to accommodate your specific requirements. Whether you need daily, weekly, or monthly services, we can tailor our services to fit your schedule.
Yes, in addition to standard janitorial services, we offer specialized cleaning services such as carpet cleaning, window washing, floor maintenance, post-construction cleanup, and a variety of other offerings. Our team is trained to handle a variety of cleaning tasks to meet your needs.
We take security and confidentiality very seriously. Our staff is thoroughly background-checked and trained to follow strict security protocols. We also work closely with clients to understand any specific security requirements and ensure our services align with them.
You can request a quote by contacting us directly through our website, email, or phone. We’ll schedule a walkthrough to assess your facility’s needs and provide a detailed proposal based on your specific requirements.
We are committed to customer satisfaction and take any issues very seriously. Clients can contact us directly with any concerns, and we will address them promptly. We aim to resolve any issues swiftly and to our client's satisfaction.
Yes, we offer emergency cleaning services for unexpected situations. Whether it’s a spill, flood, or other urgent cleaning needs, our team is available to respond quickly and effectively to minimize disruption to your operations. For emergencies larger that our team can handle or with needs outside of our competencies, we also have great strategic partners that can help in those situations.
Our staff undergoes rigorous training to ensure they are skilled in the latest cleaning techniques and safety protocols. Many of our team members hold industry certifications, and we invest in continuous training to keep them updated on new technologies and methods.
We have specialized training and procedures for handling hazardous materials and waste. Our staff follows all relevant regulations and guidelines to ensure the safe and compliant disposal of any hazardous materials encountered during cleaning.
Yes, we are happy to provide references upon request. We have worked with a wide range of clients across various industries and can connect you with references relevant to your specific needs and industry.
Our commitment to quality, customer satisfaction, and environmentally friendly practices sets us apart. We tailor our services to meet the unique needs of each client, ensuring personalized and effective cleaning solutions. Our experienced team and dedication to high standards make us a trusted partner in maintaining your facility.
Pricing is determined based on the size of the facility, the scope of services required, and the frequency of cleaning. We provide a detailed proposal after conducting a walkthrough to assess your specific needs, ensuring a fair and competitive price.
Yes, we offer green cleaning programs designed to help our clients achieve and maintain environmentally sustainable practices. Our team can work with you to implement green cleaning strategies that align with your sustainability goals and can provide documentation to support any green certification efforts you may be pursuing.
The safety of our staff is a top priority. We provide comprehensive training in safety protocols, use of personal protective equipment (PPE), and safe handling of cleaning chemicals. Our supervisors regularly monitor compliance with safety procedures to prevent accidents and injuries.
We understand the importance of protecting client property and data. Our staff is trained to respect client privacy and confidentiality, and we have policies in place to prevent unauthorized access to sensitive areas or information. We also conduct thorough background checks on all employees.
We are committed to staying at the forefront of the cleaning industry by investing in ongoing training and education for our team. We actively research and incorporate the latest technologies and methods to enhance our services, ensuring we deliver efficient and effective cleaning solutions.
Yes, we can assist in achieving Leadership in Energy and Environmental Design (LEED) certification by implementing sustainable cleaning practices that contribute to the necessary points for certification. Our team can provide guidance and documentation to support your LEED goals.
We have a thorough hiring process that includes background checks, interviews, and skills assessments to ensure we select qualified and reliable individuals. Once hired, new employees undergo comprehensive training that covers our cleaning standards, safety protocols, customer service, and the use of cleaning equipment and products. We also provide ongoing training to keep our team updated on industry best practices and innovations.